Koala Brothers LLC (“Koala Brothers,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit koalabro.coor use our products and services (collectively, the “Services”).
1. Information we collect
We collect information in the following ways:
- Information you provide. When you join our mailing list, contact us, or apply for early access, we collect the email address and any other details you submit.
- Automatically collected information. When you visit the Services, our hosting providers may log standard request data (IP address, user-agent, referrer, timestamp) for security and operational purposes.
- Cookies. The marketing site uses essential cookies only. We do not run third-party advertising trackers.
2. How we use information
- To respond to inquiries you initiate.
- To send periodic product updates and letters, only to addresses that have opted in.
- To detect, prevent, and address technical or security issues.
- To comply with legal obligations.
3. Sharing of information
We do not sell your personal information. We share information only with service providers who help us operate the Services (for example, our email and hosting infrastructure) under confidentiality obligations, or when required by law.
4. Data retention
We retain personal information only as long as necessary for the purposes set out above, or as required by applicable law. You may request deletion of your data at any time by emailing privacy@koalabro.co.
5. Your rights
Depending on your jurisdiction, you may have rights to access, correct, port, or delete your personal information. To exercise these rights, contact us at privacy@koalabro.co.
6. Children
Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
7. International transfers
Koala Brothers operates from the United States. By using the Services, you understand that information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.
8. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is fully secure; we cannot guarantee absolute security.
9. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective” date above and, where appropriate, provide additional notice.
10. Contact
Questions or requests should be directed to privacy@koalabro.co, or by mail to:
Koala Brothers LLC
Wilmington, Delaware
United States